Delhi · MCD, NDMC and Cantonment
Pothole complaint in Delhi
Potholes, broken roads, broken footpaths, footpaths blocked by encroachment, missing signs and illegal hoardings.
How to complain
To report a pothole in Delhi, photograph it on Theek Karo or send the photo on WhatsApp. Colony and ward roads go to the MCD Assistant Engineer (Maintenance) of that ward; main roads 60 feet or wider go to the Public Works Department (PWD). Reminders and escalation follow until it is repaired.
- Take a photo where the problem is. No app, no login.
- Your location picks the ward and the officer responsible.
- They get a formal notice by email, with your photo and the exact spot.
- Track it publicly until a fix photo closes it.
- Reported
- 13
- Fixed
- 2
- Wards covered
- 267
Who fixes it
| Problem | Office that gets the complaint |
|---|---|
| Potholes and broken roads in colonies and wards | MCD Assistant Engineer (Maintenance) |
| Main roads 60 ft or wider, their signs | Public Works Department (PWD), Govt of Delhi |
| Footpaths blocked by encroachment | MCD enforcement |
| Illegal hoardings and posters | MCD advertisement department |
If it isn't fixed
- Day 1Ward officer
- Day 14Councillor
- Day 21MLA
- Day 30MP
If nothing happens, it climbs on its own: reminders from day 3, a senior officer on day 7, your ward councillor on day 14, your MLA on day 21 and your MP on day 30. Every step is shown on the complaint's public page.
Recent complaints
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Questions people ask
Who repairs potholes in Delhi?
It depends on the road. Roads inside colonies and wards are the MCD's; main roads 60 feet or wider are maintained by PWD; NDMC and the Cantonment Board look after their own areas. Theek Karo picks the right one from the photo's location and the type of road.
Can I report a pothole on a main road?
Yes. Pick Pothole on a main road (60 ft or wider) and it goes to PWD's division for that stretch instead of the ward engineer.
Is it free? Do I need an app?
Free, with no app and no login. Report from your phone's browser or on WhatsApp. Your phone number is never shown publicly.
What if it isn't fixed?
If nothing happens, it climbs on its own: reminders from day 3, a senior officer on day 7, your ward councillor on day 14, your MLA on day 21 and your MP on day 30. Every step is shown on the complaint's public page.